Shipping Information

Orders are processed within 24 hours once credit card authorization and address verification have been obtained. Once the package leaves our facility we provide you with a confirmation email and tracking number so you are aware of the approximate delivery date. If you have not received please check SPAM or Contact Us.

All merchandise is eligible for the following services:

  • Ground Shipping
    • 4-10 business days (M-F, not including holidays)
  • 2nd Day Shipping
    • Orders confirmed before 11am PST will be processed same day
    • Orders confirmed after 11am PST will be processed the following business day
    • Orders placed on Friday after 11am PST will be processed on Monday (excluding holidays)
  • Overnight Shipping
    • For overnight shipping – orders must be confirmed M-F, before 11am PST (excluding holidays)

Our office and warehouse is closed on weekends and holidays.

Orders can be shipped to only one address. To ship to multiple addresses, you will need to place a separate order for each address. If you have entered an incorrect shipping address, please Contact Us immediately. Please note a package intercept fee will be assessed if you need to change a shipping address once the order has been submitted for processing.

Currently we only ship within the United States & Canada; however we do accept special requests for international shipping, just Contact Us.

Hearts offers free U.S ground shipping with minimum $50+ purchase at checkout, after discounts applied.

Refused or Undeliverable Packages

We provide an email with a tracking number once the package leaves our facility so that you are aware of the approximate delivery date. is not responsible for replacing lost packages.

Refused or undeliverable packages are subject to return shipping costs. Return shipping costs vary by shipping method used in the order.