Disclosures
Shopping Bag

Our merchandise is offered for sale by Hearts.com for your personal enjoyment. It is not for resale. Therefore, Hearts reserves the right to limit quantities and refuse to sell to any person who is believed to be purchasing for resale.

Handmade

Due to the handmade nature of the products on Hearts.com, items may slightly vary.

Just like you, handmade items are unique and special in a way that is all their own.

Buying handmade means that you are supporting someone’s passion. Hearts looks to strengthen the connection between the artist and the consumer, bringing the world closer together through ethical fashion. Not only does handmade mean “made with love”, buying a handmade item is one of the ways you can support a growing economic model. Buying handmade means you are supporting the artisan directly and in turn you are also supporting the local community. Buying handmade is a conscious decision, and contributes to the bigger picture. Feedback? We love it - Contact Us.

Color Accuracy

Please note: Some of our product may come with its own personality due to the processes and materials used: ecofriendly textile dying techniques, upcycled, recycled, or handmade. As a result, you may find slight color or technique variances in our products. Questions? Please feel free to Contact Us.

Product Care

Handbags - We recommend spot cleaning only for handbags that do not contain a care label. For handbags that come with a care label, follow the directions printed there. For all handbags containing leather – use professional leather cleaner only.

Metals - Metal components should all enjoy an occasional soft cloth rub down. There are many options for metal polish if you enjoy a shine from your chain and metal components. Just make certain you choose the appropriate cleaner for your metal type. The gold and silver chains should be cleaned with the appropriate gold and silver polish as needed.

Knits - We recommend spot cleaning only or hand washing in cold water and air drying for all scarves, beanies and other knits that may not contain a care label. For knits that come with a care label, follow the directions printed there. Learn more about washing in cold water and how you can save money at the same time, Save Money by Washing in Cold Water.

Stones - Simply clean with a soft, dry cloth. Do not use anything abrasive – this could lead to scratching.

Additional concerns regarding care for your product? We have answers Contact Us.

Chain Standards

The Hearts design team does it’s very best to take all aspects of our products into consideration for our planet and its people. We source with intent to always have a clear line of sight, which in today's market can be very difficult.

As a result we have set the following standards for our chain and strive to comply with one or more of the following:

  • Made in the USA
  • Made with upcycled metals
  • Chain that is vintage, dead stock or repurposed. Although this is great for the planet we can’t guarantee the contents of the metal.
  • Chain that is lead- and nickel-free

The Hearts design team can promise you that we are continually seeking out new sources and ways to lessen our impact. The more consumers demand to know, the more options we have to bring to our consumers. Want to know more? We love sharing Contact Us.

California Proposition 65

California Proposition 65 is a measure enacted by that state to notify residents when a consumer product contains lead or other substances that may cause birth defects, reproductive harm or additional health risks. Some of our products such as belt and handbag hardware, vintage components, upcycled textiles and upcycled bullet casings may contain lead. In accordance with Proposition 65, we issue the following warning to our customers: "The materials used on the exterior of this product may contain lead, a chemical known to the State of California to cause birth defects or other reproductive harm." To learn more, please visit http://www.atsdr.cdc.gov/toxfaqs/tf.asp?id=93&tid=22 for a list of lead-related FAQs.

Discounts, Promotions, and Third Party Vouchers

Discounts cannot be combined. Promo codes cannot be applied to sale merchandise, iHeart Change bracelets or shipping. All sale items are considered final sale.

Third Party Vouchers are considered cash and can be applied to any item.

AmazonLocal Standard Voucher Terms below:

Unless otherwise stated in the "What You Need to Know" terms of a deal or required by law, the following terms apply to this voucher:

No cash value for any voucher.

Use of a voucher for alcoholic beverages is at the sole discretion of the merchant (which may be limited by applicable state, provincial or local law).

Vouchers cannot be combined with any other coupons or promotions.

Vouchers cannot be used for taxes, tips, prior balances, shipping or handling, as applicable.

Neither AmazonLocal nor the merchant is responsible for lost or stolen vouchers or voucher reference numbers.

Duplicate use, sale or trade of a voucher is prohibited.

The amount paid for the voucher on AmazonLocal does not include sales, value added or use taxes, which may be charged to you separately by the merchant at the time you redeem the voucher.

Living Social Standard Voucher Terms below:

Except where noted in the fine print:

Cannot be combined with any other offer or promotion

Tax and gratuity are not included

LivingSocial Terms and Conditions